Troubleshooting a Spooler Crash
Posted by: Brian Desmonds Blog,
on 05 Jan 2009 |
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I ran into an interesting issue this evening where the Spooler service on a customer's print server was crashing constantly immediately after logging an event about unpublishing a specific printer. Since this was a Windows 2000 machine, troubleshooting this was a bit more involved than usual on 2003.
In general, you troubleshoot these issues by collecting a dump at the time of the process crash with adplus. Adplus is a VBScript available in the Debugging Tools for Windows package. To start, you'll...