Tenet of XP: Customer Involvement

I actually really liked the idea of the customer being readily involved in the project.  If the customer was easily accessible, any ideas/problems can be directly bounced off of them, guiding the project to a more successful and welcomed completion.  This can be really hard though.

Let's face it; the customer sitting with the developer won't happen in some environments.  I'm on a project where I have managers as the users, and so it is hard to get them in a meeting, let alone working with them directly.  Sometimes, the environment causes this.

But, this approach is handy, and even if you aren't using an agile/XP approach, it is a good idea to regularly meet with the users and understand their needs.

Published Friday, October 20, 2006 10:08 AM by bmains
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