Consolidation of CRM solutions
Posted by: Natty Gur,
on 13 Jul 2009 |
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Introduction
This white paper demonstrates and discusses solution for
fragmented IT, which known as one of the classic IT problems. For demonstrating
the problem and solution I chose to use a real life scenario of pharmaceutical
IT department. After several acquisitions, following by IT merging, this
department found itself operating and maintains three CRM solutions. The target
of the described work was to decrease CRM Solutions to one solution. Minimize
CRM solution help IT department...